Exchange Policy

At Vazal Wear, we want you to feel confident and satisfied with every purchase. If you wish to exchange an item, please review the following guidelines before submitting your request.

  • Exchange requests can be submitted through our official customer support email or WhatsApp.

  • Customers may request an exchange for another available product if they are not satisfied with the purchased item's quality. Refunds are not provided for such cases.

  • A Rs. 500 shipping fee applies to hand-to-hand exchanges.

  • All products must be unused, unworn, and returned in their original condition with tags and packaging intact. Items with removed tags or damaged packaging will not qualify for exchange.

  • Refunds may only be considered if an item is defective or incorrectly delivered and Vazal Wear is unable to arrange a suitable replacement.

How to Request an Exchange

To initiate an exchange, contact the Vazal Wear customer support team through our official WhatsApp or email. Please include your order number, product details, and reason for requesting the exchange.

Please Note: All exchange requests are subject to product inspection and approval by the Vazal Wear team. Exchange requests must meet the conditions outlined in this policy.